Privacy Policy

Privacy Policy

Last Updated: January 31, 2025

1. Introduction

This Privacy Policy defines the principles for processing and protecting personal data of users of the www.pro-welding.eu website, operated by Pro-Welding Industry Services Sp. z o.o., headquartered at Kropidło 41, 32-218 Słaboszów, Poland (hereinafter referred to as “Administrator,” “We,” “Us”).

We ensure the security of your personal data and transparency in its processing in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR) and other applicable legal regulations.

2. What Personal Data Do We Collect?

We collect and process the following categories of personal data:

• Identification Data: first name, last name, job title.

• Contact Data: email address, phone number, mailing address.

• Account Data: username, password (encrypted), user preferences.

• Transactional Data: purchase and payment history.

• Interaction Data: website usage information, visit history, IP address, cookies.

• Marketing Data: marketing preferences, communication consents.

Providing personal data is voluntary, but it may be necessary to use specific website functions (e.g., ordering products, subscribing to the newsletter, contacting us).

3. How Do We Process Your Data?

Your personal data is processed for the following purposes:

• Contract Execution: delivering products and services, handling orders and payments.

• User Support: responding to inquiries, providing technical support.

• Marketing and Communication: sending offers, newsletters, promotional information (with user consent).

• Content Personalization: adapting the website to your preferences.

• Analysis and Statistics: monitoring website traffic, analyzing user behavior.

• Security Assurance: detecting fraud, protecting against unauthorized access.

• Legal Compliance: meeting tax, accounting, and regulatory requirements.

4. Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

• User Consent – Article 6(1)(a) GDPR (e.g., for marketing purposes, newsletter subscription).

• Contract Performance – Article 6(1)(b) GDPR (e.g., order processing, service delivery).

• Legal Obligation – Article 6(1)(c) GDPR (e.g., invoice storage, compliance with tax requirements).

• Legitimate Interest – Article 6(1)(f) GDPR (e.g., website traffic analysis, IT security).

5. Who Do We Share Your Data With?

Your personal data may be shared with the following categories of recipients:

• IT Service Providers – hosting, data analysis, technical support.

• Payment Service Providers – payment processors, banks.

• Business Partners – for contract execution or marketing activities.

• Public Authorities – if required by law (e.g., tax offices, law enforcement agencies).

6. How Long Do We Store Your Data?

Personal data is stored for as long as necessary to fulfill the processing purposes:

• Contract-related Data – for the duration of the contract and for 5 years after its termination.

• Marketing Data – until consent is withdrawn.

• Analytical Data – for a maximum of 2 years.

• Legally Required Data – in accordance with applicable regulations.

After this period, the data is deleted or anonymized.

7. Your Rights

You have the right to:

• Access Your Data – obtain information about the data we process.

• Correct Data – rectify inaccurate or incomplete data.

• Delete Data (“right to be forgotten”) – if data is no longer needed.

• Restrict Processing – in certain cases.

• Object to Processing – if we process data based on legitimate interest.

• Data Portability – if data is processed based on consent or contract.

To exercise these rights, contact us at info@pro-welding.eu.

8. Cookies

Our website uses cookies to:

• Ensure proper website functionality.

• Personalize content.

• Analyze website traffic.

• Manage advertising and marketing campaigns.

You can manage cookie settings in your browser.

9. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy. Any significant changes will be communicated to users via our website.

10. Contact

For privacy-related inquiries, contact us:

📍 Pro-Welding Industry Services Sp. z o.o.
📍 Address: Kropidło 41, 32-218 Słaboszów, Poland
📧 Email: info@pro-welding.eu
📞 Phone: +48 666 664 469
🌍 Website: www.pro-welding.eu