TERMS OF SERVICE

Last updated: January 20, 2025

This Privacy Notice for Pro-Welding Industry Services Sp. z o.o. (“we,” “us,” “our”) describes how and why we may collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as:

Visiting our website at http://www.pro-welding.eu or any other of our websites that links to this Privacy Notice.
Engaging with us in any other way, including through sales, marketing activities, or events.
Do you have questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have further questions or concerns, please contact us at info@pro-welding.eu.

KEY POINTS SUMMARY

This summary presents the key points of our privacy policy. However, you can find more detailed information on each of these topics by using the table of contents below to locate the relevant section.

What personal data do we process? When you visit, use, or navigate our Services, we may process personal data depending on how you interact with us, how you use the Services, what choices you make, and what products and features you use. Learn more about the personal data you disclose to us.

Do we process sensitive data? No, we do not process sensitive data.

Do we collect information from third parties? No, we do not collect information from third parties.

How do we process your data? We process your data to provide, improve, and manage our Services, communicate with you, ensure security, prevent fraud, and comply with legal obligations. We may also process your data for other purposes with your consent. We process your data only when we have a valid legal basis. Learn more about how we process your data.

When and with whom do we share personal data? We may share information in specific situations and with certain third parties. Learn more about when and with whom we share your personal data.

How do we ensure the security of your data? We have organizational and technical processes and procedures in place to protect your personal data. However, no electronic transmission over the Internet or method of information storage can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized persons will not be able to breach our security and improperly access, steal, or modify your data. Learn more about how we ensure the security of your data.

What are your rights? Depending on where you are located, privacy laws may grant you certain rights concerning your personal data. Learn more about your privacy rights.

How can you exercise your rights? The easiest way to exercise your rights is to submit a request for access to personal data or contact us. We will review and take action regarding any requests in accordance with applicable data protection laws.

Would you like to learn more about what we do with the information we collect? Please review the full Privacy Policy.

TABLE OF CONTENTS

1. What information do we collect?
2. How do we process your data?
3. What legal bases do we rely on for processing your personal data?
4. When and with whom do we share your personal data?
5. How long do we retain your data?
6. How do we ensure the security of your data?
7. Do we collect personal data from children?
8. What are your privacy rights?
9. Is your personal data transferred abroad?
10. What are cookies, and how do we use them?
11. Do we update this Privacy Notice?
12. How can you contact us regarding this Privacy Notice?
13. How can you review, update, or delete the data we’ve collected from you?

1. WHAT INFORMATION DO WE COLLECT?

Personal data provided by you

We collect personal data that you provide to us.

We collect personal data that you voluntarily provide to us when you express interest in learning about us or our products and Services, engage in activities related to the Services, or otherwise contact us.

Personal data provided by you: The personal data we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal data we collect may include the following:

• First and last names
  Phone numbers
  Email addresses
  Mailing addresses
  Job titles
  Contact preferences
  Contact or authentication data

Sensitive data: We do not process sensitive data.

All personal data you provide must be true, complete, and accurate, and you are responsible for notifying us of any changes to this personal data.

2. HOW DO WE PROCESS YOUR DATA?

We process your data to provide, improve, and manage our Services, communicate with you, ensure security, and prevent fraud, as well as to comply with legal obligations. We may also process your data for other purposes with your consent.

We process your personal data for various reasons, depending on how you interact with our Services, including:

To deliver and facilitate the provision of services to the user. We may process your data to provide the service you requested.
To respond to user inquiries/provide support. We may process your data to respond to your inquiries and resolve potential issues related to the requested service.
To enable communication between users. We may process your data if you choose to use any of our services that facilitate communication with other users.
To protect or save an individual’s life. We may process your data when it is necessary to protect or save the life of an individual.

3. WHAT LEGAL BASES DO WE RELY ON FOR PROCESSING YOUR PERSONAL DATA?

We process your personal data only when we have a valid legal basis for doing so, such as your consent, the need to fulfill our legal obligations, providing services, complying with our contractual obligations, protecting your rights, or our legitimate business interests.

Under the General Data Protection Regulation (GDPR), we process your personal data only when we have a valid legal basis, based on one of the following:

Consent: We may process your data if you have consented to its use for a specific purpose.
Performance of a contract: We process your data if it is necessary to perform a contract you are a party to, including providing our services.
Legal obligations: We may process your data when we have a legal obligation to do so, for example, in accordance with the law, government requests, courts, or other public institutions.
Vital interests: We may process your data when it is necessary to protect your life or the life of others.
Legitimate interests: We may process your data when it is necessary to fulfill our legitimate business interests, such as operating our business, protecting intellectual property rights, IT system security, improving services, and communicating with you.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

We may share information in certain situations and with selected third parties.

We may share your personal data with the following entities:

Service providers: We may share your personal data with service providers who assist us in performing our tasks, such as payment processing, IT services, customer support, data analysis, email marketing, mail delivery, website hosting, IT administration, security system management, and other tasks.
Business partners: We may share your data with our business partners to offer you certain products, services, or promotions that may be of interest to you.
Legal requirements: We may disclose your personal data if we are required to do so by law, such as to comply with legal requirements, protect our rights, prevent fraud, respond to government requests, enforce our policies, or protect the rights, property, or safety of ourselves or others.

5. HOW LONG DO WE RETAIN YOUR DATA?

We retain your data for as long as necessary to fulfill the purposes for which it was collected, unless the law requires a longer retention period.

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless the law requires a longer retention period (such as tax, accounting, or other legal obligations). After this period, we will delete your data or take steps to anonymize it if further retention is not required.

6. HOW DO WE ENSURE THE SECURITY OF YOUR DATA?

We strive to protect your personal data by implementing appropriate technical and organizational measures.

We have implemented appropriate technical and organizational security measures to protect your personal data. Despite our efforts to secure your personal data, no security measure is 100% safe, and no method of data transmission over the Internet or data storage can guarantee full protection. Therefore, we cannot guarantee the absolute security of your personal data.

7. DO WE COLLECT PERSONAL DATA FROM CHILDREN?

We do not knowingly collect data from children under 18 years of age nor direct our services to them.

We do not knowingly collect data from children under 18 years of age. If we learn that we have processed personal data of children without the consent of their parents or legal guardians, we will take appropriate action to delete such data from our records. If you suspect that we are collecting data from children under 18 years of age, please contact us so we can remove this information.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on where you live, privacy laws may grant you certain rights with respect to your personal data.

Depending on the laws of your country, you may have the right to:

Access your personal data
Correct your data
Delete your data
Restrict the processing of your data
Object to the processing of your data
Data portability
If you would like to exercise any of these rights, please contact us.

9. IS YOUR PERSONAL DATA TRANSFERRED ABROAD?

Your personal data may be transferred to countries outside your place of residence if necessary to fulfill the purposes described in this Privacy Notice.

We may transfer your personal data to countries outside your place of residence, including countries that do not provide the same level of protection for personal data as the country in which you reside. In such cases, we will take appropriate measures to ensure that your personal data is protected in accordance with legal requirements. This may include entering into agreements that ensure adequate protection of your data.

10. WHAT ARE COOKIES AND HOW DO WE USE THEM?

We use cookies to enhance your experience on our website and provide you with access to our services.

Cookies are small text files stored on your device when you visit our website. We use them to improve website functionality, personalize content, analyze website traffic, and tailor our offerings. You can change your cookie settings in your browser if you do not want them to be stored on your device. However, blocking cookies may affect website functionality.

11. DO WE UPDATE THIS PRIVACY NOTICE?

We reserve the right to update this Privacy Notice at any time, and changes will be effective once published on our website.

We may update our Privacy Notice to reflect changes in our operations, technology, legal requirements, or other circumstances. We will notify you of any changes, and the updated version of the Privacy Notice will be posted on our website. Please review this Privacy Notice regularly to stay informed about how we protect your data.

12. HOW CAN YOU CONTACT US REGARDING THIS PRIVACY NOTICE?

If you have any questions or concerns regarding this Privacy Notice, please contact us at:

Email: info@pro-welding.eu
Address: Pro-Welding Industry Services Sp. z o.o.; Kropidło 41, 32-218 Słaboszów, Poland

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE’VE COLLECTED FROM YOU?

You may review, update, or delete your personal data by contacting us directly.

If you wish to review, update, or delete your personal data, or if you have any questions or concerns, please contact us. We will respond to your requests in accordance with applicable data protection laws.